Try the below options:
- Clear cache and cookies from your browser. Then completely close the browser and reopen it before trying to sign in again.
- Sign in to myTrips (https://mytrips.vialto.com/) with your web browser in a private mode (this can sometimes be called an ‘Incognito’ window or an ‘InPrivate’ window).
- Try signing in with a different web browser (for example Google Chrome, Internet Explorer or Firefox).